Albany Medical College staff, students, residents, fellows and faculty are eligible for the library’s free Document Delivery/Interlibrary Loan service.

What you can request

  • Articles, whether in our Library collection or obtained from another library, will be delivered electronically to your Document Delivery /  Interlibrary Loan account. Articles arrive 1 to 3 business days after a request is submitted.
  • Print books, media and other physical items will only be requested from other Libraries if they are not part of the Schaffer Library collection. Physical items are usually delivered within 10 business days after request; they are held for pickup at the Library Service Desk.
  • Book chapters from print books and eBooks are scanned, downloaded and delivered electronically to your Document Delivery / Interlibrary Loan account. In order to comply with copyright law, the Schaffer Library will not scan or download more than 20% of a book for delivery to users of the service.

How to create your Document Delivery/Interlibrary Loan account

  • Click/tap the link to the Document Delivery/Interlibrary Loan website.
  • Enter your Albany Med Health System credentials when prompted. You must enter a Gemalto code if your device is not connected to the Albany Med Health System secured networks.
  • Complete the registration form and select the Submit Information button.

When you register for this service you agree to the following:

Customer Responsibilities

Document Delivery / Interlibrary Loan customers assume full responsibility for lost or damaged items. Damaged material includes, but is not limited to, items that have been written in or are water/coffee damaged.

For Schaffer Library of Health Sciences owned items, replacement cost is determined by the Collection Development Librarian. This cost may include a $15/item processing fee. For items borrowed from other libraries replacement cost is determined by the lending library.

The Schaffer Library of Health Sciences reserves the right to cancel/suspend a customer's document delivery / interlibrary loan account if circumstances warrant such an action, i.e. customer refuses to return items or ignores item due dates and Library Staff notices. If a customer feels this cancellation or suspension is unjustified, a review may be requested.

Copyright Restrictions

The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials.

Under certain conditions specified in the law, libraries and archives are authorized to furnish an article or other reproduction. One of these specified conditions is that the article or reproduction is not to be "used for any purpose other than private study, scholarship, or research". If a user makes a request for, or later uses, an article or reproduction for purposes in excess of "fair use", that user may be liable for copyright infringement.

This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.

How to request an article, book chapter, book or multimedia item

  • Log into the Document Delivery / Interlibrary Loan website.
  • Select Article, Book, Book Chapter, or Multimedia from the New Requests dropdown menu on the navigation bar.
  • Complete the request form. If you do not have some of the required information, enter ‘NA’ in the form fields for the missing information and submit your request.
  • Log off the system when you are finished requesting items. You will receive an email notification with instructions when your item is available.

How to retrieve an electronically received article/book chapter

  • You will receive an email notification when your article/book chapter is delivered to your account. Click/tap the link in the email and log into the Document Delivery / Interlibrary Loan website.
  • To view or download a PDF of the article, click/tap the View button next to the the title in the Electronically Received Articles section of the Main Menu page.
  • Note: Electronically received articles/book chapters remain on the server for 30 days. After that time, they are removed automatically by the system and are no longer available for viewing or download.