If you have any questions, or would like to make an appointment, please call (518)262-5513 Monday- Friday between 8:30a.m.-4:30p.m.
This number has a phone menu/voice mail system. You will be prompted by a menu that will instruct you according to your needs. There is a prompt for emergencies and you will reach a staff person. If you are calling for a prescription refill we would ask you to call the line as prompted by the voice mail system. Please give us 24 hours’ notice if possible. If you have caller ID please turn it off.
For urgent calls after hours or on the weekend, call our office at (518) 262-5513 and our answering service will take your phone number. The nurse or doctor on-call will immediately be contacted. Please remain off your phone for the next fifteen minutes so that the on-call staff person can reach you. If 15-20 minutes have passed and you have not received a call back, please call again and stress the importance of your call.
In the event of a life-threatening emergency, take your child immediately to the nearest emergency room. As soon as possible call (518)262-5513 to inform the pediatric hematologist-oncologist on call (and give the telephone number of the emergency room) so he/she can assist the emergency room physician in your child’s care.