Friendly Visitor Volunteer, Volunteer Services
According to a co-worker who nominated Carey:
“Michael is a special individual. As a previous long-term patient here at Albany Med, he was so appreciative of the care he received he decided to become a friendly visitor volunteer to help encourage patients going through similar circumstances. Michael remembers what it took for him to get better and uses his experiences with staff to help them understand the patient’s perspective. He is truly a wonderful, caring and healing person.”
Albany Med names an “Excellence in Customer Service All-Star” monthly from among employees, volunteers and vendors who continuously demonstrate and exceed expectations for service.