Marva George - 2012 Employee of the Year
In making the announcement at the January Center Combined Leadership Meeting, Albany Med President Jim Barba said, “Marva is nothing short of extraordinary. She was nominated as our Employee of the Year by dozens of people.”
Her colleagues in both units—including nurses, physicians, housekeepers, patient care associates, transporters, physician assistants, respiratory techs, students and other ASAs—all praised George for her incredible work ethic, noting that the words “not my job” do not exist in her vocabulary. According to one colleague, “Marva doesn’t just do the work though, Marva conquers!”
George was consistently described as the “go-to person” for any question or need, and the first to volunteer. Others went so far as to say that she is the “backbone of the department” and “the rock the unit depends on.”
Doctors, nurses and co-workers invariably praise her for being “one step ahead.” One of the physicians she works with regularly marveled, “I really don’t know how she does it, but she meets our needs even before we know they exist.” This includes making sure patient rooms are ready and that doctors and nurses have the supplies on hand that they will need.
“When Marva is here, I have no doubt the day will run smoothly,” wrote one of her supervisors.
And, it’s not just her co-workers that George cares for. Many of the nominators mention that whether it’s scheduling appointments or greeting patients in pulmonary or personally orienting families to the SICU, she is always focused on the well-being of patients, families and visitors, going out of her way to accommodate them. In particular she’s been described as an “advocate for patients.” And she has been known to personally escort elderly patients who have difficulty finding their way from one office to another.