Home | Directions | Find a Job | News | Lifeline | Video | Choose a Department

Albany Med Expansion: News

The Patient Pavilion

Serving the community in a new state-of-the-art patient-centered  facility with a breadth of services that only an academic medical center can provide.

Patient Pavilion

Putting Patients First

Opened in 2013, the Patient Pavilion addition to Albany Medical Center provides the most advanced care for virtually every condition with leading-edge operating suites, enhanced intensive care units, and spacious private rooms. The facility will enable the Medical Center, which serves as the trauma center for a 25-county region, to provide the most advanced technology and techniques in an accessible setting to a growing number of patients. Since 2001, total inpatient admissions have increased by 42 percent, while transfers to Albany Med from other facilities have increased by 350 percent to 8,500.

Located at the corner of New Scotland and Myrtle Avenues, the Patient Pavilion connects to the main hospital and a 1,500-space parking garage.

Five With Frisch
Dr. Frisch Discusses Five Ways the Patient Pavilion Puts Patients First

From conception, design, construction, and soon, everyday use, the inspiration behind the 325,000-square-foot Patient Pavilion project has remained the same.

The Patient Pavilion provides spacious private rooms, state-of -the-art operating suites and plentiful family spaces -- all designed with the patient in mind.

“That is a patient building,” said Steven M. Frisch, MD, executive vice president and hospital general director. “The entire project is focused on taking care of our patients.”

Spacious private rooms, state-of-the-art operating suites, and plentiful family spaces will assist in providing the best outcome for the patient and best experience for the family; this has been the dual objective of all design decisions reflected in the Patient Pavilion.

With the generous support of the community, we continue to work toward our goal of $50 million in private philanthropic support for this much-needed tool in patient care. Dr. Frisch shares his thoughts on five major patient benefits of Albany Med’s newest building:

Different Ages – Different Spaces

“We’re a Children’s Hospital within a hospital, so we continue to try and separate the notion of the Children’s Hospital and adult care spaces out of sensitivity to the children and their parents. The whole Patient Pavilion children’s surgical experience is going to be separate. A waiting area, with a playful, nautical theme, leads to prep areas and interview rooms that carry the same child-friendly design. From there a child will go to a pediatric OR and back to a colorful recovery area where their family will be waiting.  Separately, adult patients and families have their own waiting room as we customize the experience to the patients’ needs.”

Bright Light – Big Rooms

“Every room in the Patient Pavilion is designed as a single-patient room. That’s a huge benefit to the patient from a privacy standpoint; it also is a clinical best practice for lowering infection risk. Additionally, the large windows in each room allow for a great deal of natural light. That helps patients maintain a day-night cycle which helps in sleeping patterns, reducing stress and improving the healing process.”

Space for the Whole Family

“All rooms in the new building are designed to have three spaces:  a nursing space, a patient space and a family space. That’s a new concept, the whole notion of a different role, a changing role for families in health care.Years ago, families were told ‘you wait out there.’ It’s a much more inclusive concept now. The new patient rooms and public areas for families help facilitate involvement in care and healing.”
New Technology

“We have a state-of-the-art hybrid OR suite, cutting-edge intraoperative CT scanning and Giraffe environment technology for our NICU patients as well as a variety of other new technologies throughout the Patient Pavilion. These additions allow us to continue to advance from the point of view of patient safety, convenience and a precision of surgery.”

Energized Staff

“What I’ve seen over the years, to the credit of our staff, is they get genuinely energized by the opportunity to service their patients better. It’s our job to provide the staff with the tools to deliver excellent patient care. In so many ways, this building and everything in it are the tools. A lot of excitement that we’re seeing and hearing from the staff is the recognition that they’re going to be able to provide better care in a nicer environment for patients and families.”

The Patient Pavilion will greatly enhance Albany Med’s ability to care for our community. To become part of the team that is supporting this critical addition,
please click

Main Entrances to the Medical Center

Patient Pavilion Entrance (B-Building)
Please park in the garage at 40 New Scotland Avenue (right behind Panera). Once parked, take the elevator or stairs to the 2nd level. This is where the entrance to the pedestrian bridge is located. Cross the pedestrian bridge which will lead right to the 2nd floor concourse in the Patient Pavilion. An information desk is located on this level.  All floors of the hospital are accessible from the Patient Pavilion elevators.

Pillars Entrance (M-Building)
The historic Pillars entrance is directly connected via an enclosed pedestrian bridge to Albany Med’s multi-level parking garage located at 60 New Scotland Avenue — making parking and entry into the Medical Center easy and convenient.
(Patients undergoing surgery will have parking fees validated the day of surgery) 

Physicians Pavilion Entrance (A-Building)
This entrance, located on the west end of the campus, offers FREE valet parking for patients and visitors. Wheelchairs are also available in the entrance way to assist those in need.

Emergency Department Entrance (D-Building) 
The entrance to the Emergency Department remains open for emergency visits only. The entrance can be accessed from New Scotland Avenue by turning onto Myrtle Avenue and then immediately turning onto the ramp adjacent to the B-Building (new Patient Pavilion). Valet service is provided for those arriving by car. All other visitors should use either Parking Garage or the lot adjacent to the Physicians Pavilion.